Zoom Integration Setup

Titler Live/Captivate introduces a sophisticated integration with Zoom to be able to broadcast your meeting with Chat comments and graphics.  Connection can be established with a Meeting or Webinar. 

If you are on a Mac, please go to System Settings > Privacy & Security:

  • Accessibility > Ensure that both Titler Live 5 and Zoom are both checked.Screenshot
  • Screen Recording > Ensure that both Titler Live 5 and Zoom are both checked.Screenshot

Join a meeting directly from within Captivate

  1. Have your host start the Zoom Meeting from a separate system. Important: Please start meeting with Camera ON.
  2. With your project open in Captivate, go to Conferencing > Zoom: Join Existing Meeting.Screenshot
  3. Fill in the Meeting ID, and if required, password for your meeting.A screenshot of a video conference

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  4. Enter your desired Display Name.  This is the name that will show up in the meeting for others to see.  Note: If the meeting requires Authentication, click on the Authenticate button. This will take you to a browser page to sign into your account with Zoom (please note that this is temporarily pending authorization from Zoom.)
  5. Choose how you want to work with Zoom.  You have three options:
    • To receive video and audio from participants on the call, choose Receive Audio/Video from Zoom.
    • To send fully produced video and audio back into Zoom, choose Send Program Output to Zoom. Note: that it will not allow you to both send and receive at the same time.
    • If you would like to have a Zoom window open at the same time, choose Open Zoom Meeting Window.  Note: This is required for Zoom Webinars. It can also be useful for understanding all that is going on.
  6. Click the blue button Join Zoom Meeting

The status of joining the meeting is then displayed in the top right of the Captivate toolbar

A screen shot of a video call

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Status information is also displayed at the bottom right of the Captivate window.

Note: Since we are joining a meeting, the meeting host usually needs to Admit you.

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Proceed to Using video and audio from individual participants in the call or Send the output of the production as a virtual camera / mic into Zoom depending on your choice workflow.

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Using video and audio from individual participants in the call

If you have selected Receive audio/video from Zoom, you will see this next:

Captivate will request the right to record the meeting.  This enables the program to receive the audio and video streams coming from the individual participants.

  1. Please have the host Allow Recording.                                    A screenshot of a computer

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    Note: If the meeting host doesn't do anything, a warning dialogue will pop up alerting that the host has not enabled the recording.
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    Warning: If the host denies recording, the meeting will proceed, but Captivate will not be able to capture the video and audio feeds from the meeting.
  2. Once the host accepts recording, a dialog opens for all participants, letting them know the meeting is being recorded.
    A screenshot of a video call

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    Note: In this case, the meeting is not actually being recorded to a file, instead it simply means that the video and audio from participants is being captured by Captivate. 
  3. The meeting status now advances to You can now bring meeting participants in as live video, just like any other video source.  Go to the bottom of the Project list and choose Add new item or right-click in the Project List > Live Audio/Video > Zoom.A screenshot of a video

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  4. Note that all meeting participants are listed in the Zoom submenu. Choose a participant and that participant’s video immediately becomes available as a Live Audio/Video source selected in both the switcher (for video) and mixer (for audio.)
  5. For any other location where a video can be inserted, such as a PiP graphic, click directly on the design element in the Preview Panel > Zoom > Choose a participant
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Your Zoom Live Audio/Video sources should now be available in preview and in your Video Switcher.  Please see article Live Video Switching for more details on how to operate.

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Send the output of the production as a virtual camera / mic into Zoom

If you choose Send Program output to Zoom, Captivate takes the audio and video from the output and sends it into Zoom.  You should now be able to see your graphics display in your Zoom meeting when played on-air within Captivate.  Connection can be established with a Meeting or Webinar. 

Note: You can also stream out via RTMP at the same time.  Please see Streaming with Captivate for more details.

Note: If you chose to open the local instance of Zoom, your graphics will appear mirrored as if you are looking out a window to your audience.  The graphics will appear correctly for your participants.  If you would prefer to see exactly how your participants will view your graphics, you can change the settings in Zoom by going to your Video Settings.

Then, go to Advanced > Background & Effects > Uncheck Mirror My Video


Troubleshooting Tip:  Occasionally, Zoom updates will change default settings.  If you have issues connecting audio and video, check your Zoom settings to ensure the correct sources are enabled.  

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Leaving the Zoom Meeting

The two ways to leave the Zoom Meeting are from Within Captivate or when the meeting is closed by the host.

  1. To leave the Zoom Meeting from within Captivate, click on the  button in the top Menu Bar or go to Conferencing > Zoom: Leave Meeting. .  Screenshot 2023-07-25 at 2.43.45 PM.png
  2. If the meeting is closed by the host, Captivate will automatically leave.

Warning: After leaving the meeting, all connected cameras display an error message.  If you then reconnect to the meeting, the video and audio sources all reconnect automatically, so no more setup is required.

Tip: You can save a meeting to a project file and then reload it intact. However, you will always need to manually join the meeting. 

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