Captivate has been adding more integrations with popular third-party applications and services, many of which need user authentication.
To make managing these accounts easier and improve your overall user experience, we've introduced a Global Internet Accounts panel. The Global Internet Accounts panel provides a consolidated view, which is helpful for authenticating all internet credentials up at once and for checking the status of your accounts. This new panel centralizes account setup for our newest updated integrations, allowing controllers to share and persist credentials to avoid multiple logins.
Setting up your Global Internet Accounts Panel
- Select Settings > Internet Accounts
- Click on Connect to Authenticate an account
When you click the connect button in Captivate, it will open an external browser with the login page for the associated service (e.g., Facebook). The external browser is necessary because many services no longer allow embedded browsers for logging in. This development ensures a more secure login process.
- Once the login is complete, close the browser page and return to Captivate.
Upon successful authentication, the Connect button next to the targeted service will turn red and be labelled as Logout.
Note: Click on Logout to remove authentication from an account. Logging out will clear the credentials for the associated service.
Convenience Paths
Where it makes sense for convenience, we provide shortcuts for authenticating an account. For example, inside the Zoom dialogues we provide quick access to account login/logout. This helps keep your workflow running smoothly.
Notes: The authentication will automatically attempt to refresh credentials. If you haven't used Captivate for many days, their credentials may expire, requiring them to log in again. In such cases, the authentication system will automatically remove the expired credentials.